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Warranty 

Information

All Flect® products are covered by limited warranties which are subject to professional installation for validity.

Warranty Information By Product

Cristallo PPF® Series (Clear, Matte, Satin Paint Protection Films)

LIMITED PRODUCT WARRANTY

Thank you for choosing Flect Cristallo Paint Protection Film. This Limited Product Warranty ("Warranty") applies only to Flect Cristallo PPF products that have been professionally installed on your vehicle ("Product"). This Warranty is provided by Flect, LLC ("Flect") and is subject to the terms and conditions set forth below.


WARRANTY PERIOD

This Warranty covers defects in materials and workmanship of the Flect Cristallo Paint Protection Film for a period of twelve (12) years from the date of professional installation. If the Product fails to perform during this period due to a defect in materials or workmanship, Flect will, at its option, repair or replace the Product.


Use of any supplementary products, such as but not limited to improper maintenance products, ceramic coatings, waxes, polishes, etc., and circumstances associated with environmental factors such as but not limited to fuel spills, lack of proper maintenance, etc., are not covered under this Warranty.


Orange peel texture is not covered under this Warranty. Vehicles with prior inconsistencies or damage, such as but not limited to underlying vehicle paint defects, may alter the appearance of Flect Cristallo PPF once applied.


EXCLUSIONS AND LIMITATIONS

This Warranty covers the following defects in materials and workmanship:

  • Yellowing
  • Fading
  • Cracking
  • Bubbling

This Warranty does not cover damage caused by:

  • Improper installation, including installation by anyone other than an authorized Flect installer
  • Misuse, abuse, or negligence, including exposure to harsh chemicals, abrasives, or intentional damage
  • Road debris impact, accidents, or collision damage
  • Normal wear and tear, including minor scratches, scuffs, or swirl marks
  • Environmental damage, such as acid rain, bird droppings, tree sap, or extreme weather conditions
  • Failure to follow Flect's care and maintenance instructions
  • Damage to the underlying paint, including but not limited to rust, corrosion, or fading
  • Modifications to the Product, including trimming or altering the film after installation
  • Acts of nature, such as hail, storm, flood, or earthquake

This Warranty is limited to the repair or replacement of the Product. Flect shall not be liable for incidental or consequential damages, including but not limited to installation, removal, or labor costs.


To make a claim under this Warranty, you must notify Flect within fifteen (15) days of discovering the defect via the Flect Warranty Claim Form. You must provide:

  • Proof of purchase
  • Proof of professional installation
  • Clear photos of the affected area

Upon receiving your claim, Flect may require an inspection of the Product to determine whether it is covered by this Warranty.


If Flect determines that the Product is covered under this Warranty, Flect will, at its option:

  • Repair or replace the defective Product, or
  • Offer a prorated replacement based on the remaining warranty period

If Flect elects to replace the Product, it may provide a similar Product of equal or greater value.

This Warranty is valid only in the United States and Canada. It is non-transferable and applies only to the original purchaser.


OTHER TERMS AND CONDITIONS

This Warranty is the exclusive warranty provided by Flect and supersedes all prior agreements, representations, or communications regarding the Product.

This Warranty is governed by the laws of the State of California. Any disputes arising under this Warranty shall be resolved in the state or federal courts located in Los Angeles, California.

If any provision of this Warranty is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.


GENERAL PROVISIONS

This Warranty constitutes the entire agreement between Flect and the Purchaser regarding the Product. No modifications or amendments will be valid unless signed in writing by an authorized Flect representative.


CONTACT INFORMATION

If you have any questions or concerns regarding this Warranty, please contact us.

Brilliant PPF® Series (Colored Paint Protection Films)

LIMITED PRODUCT WARRANTY

Thank you for choosing Flect Brilliant Paint Protection Film. This Limited Product Warranty ("Warranty") applies only to Flect Brilliant PPF products that have been professionally installed on your vehicle ("Product"). This Warranty is provided by Flect, LLC ("Flect") and is subject to the terms and conditions set forth below.


WARRANTY PERIOD

This Warranty covers defects in materials and workmanship of the Flect Brilliant Paint Protection Film for a period of eight (8) years from the date of professional installation. If the Product fails to perform during this period due to a defect in materials or workmanship, Flect will, at its option, repair or replace the Product.


Use of any supplementary products, such as but not limited to improper maintenance products, ceramic coatings, waxes, polishes, etc., and circumstances associated with environmental factors such as but not limited to fuel spills, lack of proper maintenance, etc., are not covered under this Warranty.


Orange peel texture is not covered under this Warranty. Vehicles with prior inconsistencies or damage, such as but not limited to underlying vehicle paint defects, may alter the appearance of Flect Brilliant PPF once applied.


EXCLUSIONS AND LIMITATIONS

This Warranty covers the following defects in materials and workmanship:

  • Yellowing
  • Fading
  • Cracking
  • Bubbling

This Warranty does not cover damage caused by:

  • Improper installation, including installation by anyone other than an authorized Flect installer
  • Misuse, abuse, or negligence, including exposure to harsh chemicals, abrasives, or intentional damage
  • Road debris impact, accidents, or collision damage
  • Normal wear and tear, including minor scratches, scuffs, or swirl marks
  • Environmental damage, such as acid rain, bird droppings, tree sap, or extreme weather conditions
  • Failure to follow Flect's care and maintenance instructions
  • Damage to the underlying paint, including but not limited to rust, corrosion, or fading
  • Modifications to the Product, including trimming or altering the film after installation
  • Acts of nature, such as hail, storm, flood, or earthquake

This Warranty is limited to the repair or replacement of the Product. Flect shall not be liable for incidental or consequential damages, including but not limited to installation, removal, or labor costs.


To make a claim under this Warranty, you must notify Flect within fifteen (15) days of discovering the defect via the Flect Warranty Claim Form. You must provide:

  • Proof of purchase
  • Proof of professional installation
  • Clear photos of the affected area

Upon receiving your claim, Flect may require an inspection of the Product to determine whether it is covered by this Warranty.


If Flect determines that the Product is covered under this Warranty, Flect will, at its option:

  • Repair or replace the defective Product, or
  • Offer a prorated replacement based on the remaining warranty period

If Flect elects to replace the Product, it may provide a similar Product of equal or greater value.

This Warranty is valid only in the United States and Canada. It is non-transferable and applies only to the original purchaser.


OTHER TERMS AND CONDITIONS

This Warranty is the exclusive warranty provided by Flect and supersedes all prior agreements, representations, or communications regarding the Product.

This Warranty is governed by the laws of the State of California. Any disputes arising under this Warranty shall be resolved in the state or federal courts located in Los Angeles, California.

If any provision of this Warranty is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.


GENERAL PROVISIONS

This Warranty constitutes the entire agreement between Flect and the Purchaser regarding the Product. No modifications or amendments will be valid unless signed in writing by an authorized Flect representative.


CONTACT INFORMATION

If you have any questions or concerns regarding this Warranty, please contact us.

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